AI Insights

Notes from the useful edge.

Thinking on AI, product, design, and the choices that turn new technology into better experiences.

01

Give Your AI Agent a Job Description Before You Give It Access

An AI agent should not inherit a person’s access and improvise from there. Define its job, authority, evidence requirements, and stopping points before it touches a business system.

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02

When AI Speeds Up the Work, Judgment Becomes the Bottleneck

AI agents can multiply the amount of work an organisation produces. The next advantage comes from redesigning how people choose, review, and act on that output.

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03

A More Capable Model Still Needs a Better Operating Model

GPT-6 Astra raises the ceiling for agentic work. The practical advantage will go to organisations that redesign the workflow around it—not those that simply swap the model.

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